# Lockout Desk > The help desk for Instagram and Facebook lockouts. Lockout Desk helps businesses, creators and agencies locked out of Instagram, Facebook, Business Manager or Meta ad accounts, through official routes only. A trading name of Zorixi Ltd, registered in England and Wales (company number 15590997). Not affiliated with Meta. Key facts: - The free case check takes about 3 minutes. A real person replies by email within 24 hours with an honest answer: whether we can help, the odds and the price. - No password is needed for the free case check. If someone hires us, they share login access only after signing the agreement and an ownership check, through a secure link or a live call, never by DM or email. - Nobody can promise a result: Meta makes the final call. - Prices: $2,000 (creators with 50,000 to 250,000 followers, or small local businesses), $3,000 (creators with 250,000+ followers or $5,000+ a month from the account), $4,000–6,000 (Business Manager or ad account). Half before work starts, half after the client is back in. Plain-text prices: https://lockoutdesk.com/pricing.md - Contact: hello@lockoutdesk.com. We never message people first. ## Main pages - [Free case check](https://lockoutdesk.com/case-check): tell us what happened and get an honest answer within 24 hours - [How it works](https://lockoutdesk.com/how-it-works): every step from the case check to getting back in, including how login access works safely - [Prices](https://lockoutdesk.com/pricing): fixed prices, how paying works, refunds and the 90-day re-ban cover - [Is Lockout Desk legit?](https://lockoutdesk.com/legit): how to check us yourself - [About](https://lockoutdesk.com/about): who we are and the company details - [Free guides](https://lockoutdesk.com/guides): plain-English steps for common lockouts ## Guides - [Facebook Page hacked? How to get your Page back](https://lockoutdesk.com/guides/facebook-page-hacked): Facebook Page hacked? Secure your profile at facebook.com/hacked, check Page access, remove people you don't know and use Meta's free hacked Page form. - [Instagram account disabled? What to do first](https://lockoutdesk.com/guides/instagram-account-disabled): Instagram account disabled? Screenshot the notice, appeal once with the button on it, tell the truth, don't open a new account, and ignore DM recovery experts. - [Instagram recovery scams: 10 signs to watch for](https://lockoutdesk.com/guides/recovery-scams): How to spot an Instagram recovery service scam: DMs from strangers, guarantees, fake Meta reps, login requests, crypto. Plus what to do if you already paid. - [Meta Business Manager disabled? What to do first](https://lockoutdesk.com/guides/business-manager-disabled): Meta Business Manager disabled? Don't open a new one. Check the reason in Business Support Home, fix what Meta asks for, and send one careful review request. - [Meta Business Manager hacked? What to do first](https://lockoutdesk.com/guides/business-manager-hacked): Business Manager hacked? Secure your own Facebook profile first, remove people you don't know, stop the ad spending, call your bank and report it to Meta.